Sometimes the default web browsers that came pre-installed on your computer (Edge for Windows, Safari for macOS) may have issues correctly using web-based resources.  One workaround to this is to use an alternative web browser.  This page includes some of our recommended alternate web browsers; click on the name of the browser to be re-directed to the official download page.

  • Mozilla Firefox
  • Google Chrome - Please note that Edge and Chrome are based on a similar browser engine and an issue in Edge may still be present in Chrome