Bellarmine University

FAQ

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Troubleshooting 5

• How to clear browser cache
• Find Your Device's Wireless Info
• How to Collect Website Certificate Information
• Windows Change External Display Mode
• How to fix and activation code issue with Office

Public FAQ 28

• Personal Computer Support
• Software available to students
• Can I forward my Bellarmine emails to another email account?
• Back up your Documents, Pictures, and Desktop folders with OneDrive
• How do I to change my password on a Bellarmine computer?

See all 28 articles

Instructional Technology

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Kaltura 16

• I cannot view Kaltura videos in Moodle
• Can't embed a video using the editor in Moodle, session has timed out error
• Kaltura Capture is not working on Mac running Catalina OS
• I can't view videos on iPhone or iPad, browser is blocking 3rd party cookies
• Can't view videos on iPhone, messages says Access Denied

See all 16 articles

Moodle 2

• All my classes are not listed in Moodle
• State information lost error when accessing Moodle

EndNote 6

• How do I install EndNote?
• What is EndNote?
• How to run EndNote
• When I try to install EndNote it gives me a message asking for the product key. What should I do?
• I have installed EndNote, but all I get when I start it is a blank grey screen. What should I do?

See all 6 articles

Teams 1

• How to extend a Recording expiration date