Public FAQ

Personal Computer Support
The TSC will assist you with problems related to your personal computer.  When you stop by, we will review your issue and if we cannot resolve the issue imm...
Mon, Jan 4, 2021 11:24 AM
Software available to students
This article lists options available to students for obtaining software. Microsoft Office Through an agreement with Microsoft, Bellarmine provides c...
Tue, May 25, 2021 3:39 PM
Can I forward my Bellarmine emails to another email account?
The automatic forwarding of emails from a Bellarmine email account to a non-Bellarmine email account is no longer permitted. Microsoft has been taking...
Fri, Jan 22, 2021 10:19 AM
Back up your Documents, Pictures, and Desktop folders with OneDrive
Select the white or blue cloud icon in the Windows notification area, and then select Help & Settings, then Settings, then Backup tab, then Manage back...
Mon, Dec 13, 2021 8:55 AM
How do I to change my password on a Bellarmine computer?
The following steps can be used while on campus to change your password. If you are not using the Outlook app on your device and are using the native ma...
Thu, Jan 28, 2021 11:55 AM
What is OneDrive?
OneDrive is Bellarmine’s link to Microsoft’s cloud storage system that provides one terabyte (1TB) of storage space to each student. OneDrive allows you to ...
Wed, Aug 23, 2023 2:38 PM
Standard Classroom Technology
The Technology Support Center maintains a standardized technology package across all of our supported classrooms.   Every supported classroom includes...
Wed, Jun 2, 2021 11:35 AM
Printing in public spaces and labs
Registered students are given a printing allowance of $25.00 per semester. This allowance is set to $25.00 at the beginning of each semester; balances do n...
Fri, Feb 5, 2021 3:16 PM
Accessing Library resources from off-campus
The Library offers a number of online resources that are available from both on and off campus; these resources can be accessed by visiting the W. L. Lyons ...
Tue, Jul 5, 2022 8:04 AM
Should I submit an Incident or a Service Request?
Our support process relies on what we call tickets and we try to turn everything that comes into our office into one of these tickets. Once we have a ticket...
Tue, Mar 16, 2021 3:56 PM