Troubleshooting

How to clear browser cache
Often times errors encountered in browser sessions can be cleared up by simply clearing your browser's cache.  Some common error messages include Bad Re...
Wed, Oct 13, 2021 1:16 PM
Find Your Device's Wireless Info
You may be asked to provide the MAC address of your computer for troubleshooting purposes. Below are instructions for finding the MAC address for variou...
Fri, Sep 29, 2023 3:51 PM
How to Collect Website Certificate Information
Please follow the instructions below if you are experiencing issues with your device saying a Bellarmine website is not secure. Collecting this information ...
Tue, Oct 5, 2021 10:59 AM
Windows Change External Display Mode
Windows 10 uses the term Duplicate instead of Mirroring when using multiple monitors. Follow the instructions below to change the external display settings....
Mon, May 23, 2022 4:14 PM
How to fix and activation code issue with Office
Here is how to fix your activation code issue In any Office app, go to File > Account (or Office Account in Outlook) > Sign out. Close all Offic...
Fri, May 27, 2022 11:05 AM