Kaltura
There are two common settings causing this kind of issue—third-party cookies and tracking prevention. Try the following:
First, you need to enable thi...
Wed, Jan 20, 2021 1:10 PM
When trying to embed a video from my My Media library using the editor in Moodle, you get this error message, "Your session has most likely timed out. ...
Wed, Jan 20, 2021 1:10 PM
Previous versions of Kaltura Capture may not function correctly; please ensure you have an up to date version of the software.
If Kaltura Capture is u...
Wed, Jan 20, 2021 1:10 PM
If your screen is showing the message "Your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve th...
Wed, Jan 20, 2021 1:10 PM
The Access Denied message is showing for iPhones using iOS 13.1.3, please upgrade to the latest iOS.
Wed, Jan 20, 2021 1:10 PM
There are a few things to check it the audio and video is out of sync:
Check the version you are using. In the Kaltura Capture library, click the infor...
Wed, Jan 20, 2021 1:10 PM
Kaltura is a cloud-hosted solution that will regularly update their software. The current version number can be found by in their release notes: https://kn...
Wed, Jan 20, 2021 1:10 PM
Kaltura Capture can be installed by visiting https://video.bellarmine.edu
Once on that page, click on Add New and then select Kaltura Capture (Desktop...
Wed, Jan 20, 2021 1:10 PM
If Kaltura Capture fails to open, reboot your computer. If the reboot does not resolve the problem, make sure that you are running the latest version of Ka...
Wed, Jan 20, 2021 1:37 PM
In the Kaltura Capture recorder ensure that the screen, camera and audio sources are selected. Blue icons will show it has been turned on. If the icons are...
Wed, Jan 20, 2021 1:39 PM