Bellarmine University

Our support process relies on what we call tickets and we try to turn everything that comes into our office into one of these tickets. Once we have a ticket...

In order to enter an incident or make a service request, it is advised that you create a Freshservice account, which is the tool we use for tracking support...

Microsoft Outlook has a Junk Email folder that will contain messages you have received that have been classified as junk by the Junk Email Filter.  Based on...

If you are using using the Microsoft Office apps on a MacOS system and see a banner saying you have view only access, use the instructions below to try and ...

Microsoft Support articles Microsoft regularly update their articles when new versions of the software are released or updated, and we recommend referring...

The following article provides a basic overview on how to use the control panel in Frazier Hall. If you would like to request a technology setup in Frazier ...

Sometimes the default web browsers that came pre-installed on your computer (Edge for Windows, Safari for macOS) may have issues correctly using web-based r...

There is a known issue with using Safari to upload attachments to OnBase using Unity Forms.   As a workaround, if you are using a Mac computer, you ca...

You may have received an email that looks like this: Bellarmine University's Office of Information Technology uses Freshservice as our cloud-base...

To register for and setup this service you simply need to visit the My Sign-ins Security Info site. This site can be accessed by visiting https://aka.bellar...